Read / Learn / Explore

Leadership For A Complex World

Learn to thrive on uncertainty and complexity with methods transferrable to all professions. Get skills that last a lifetime with powerful results and a commitment to action from every team and work group you work with. Learn to navigate any group through any situation.

Latest news

Facilitation Tool Tips

The Organizational Journey Map: How to Turn “Mental Differences” Across Eight Dimensions into a Shared Rhythm for Moving Forward

ToP Tool Breakthrough Series 06 — Part I When we discuss organizational transformation ...

Facilitation Practice

From Co-Design to Systems Change: How ToP Methods Helped CTN Achieve Platinum-Level Impact

In January 2025, I registered for ICA’s Advanced Facilitator Program (AFP) with the aim of becoming ...

facilitation

Why continuous improvement programs fade, and how facilitation keeps them alive

Most continuous improvement programs don't fail. They fade. The launch goes well, the first workshops fil ...

Show All

Case Study

Alzheimers Society Of Ontario

ASIO represents 30 local Alzheimer societies across Ontario. ASIO needed a new long range strategy plan but needed it to represent ...

Municipal Property Assessment Corporation

MPAC transformed itself from a traditional hierarchy into a collaborative organization focusing on innovation. What began as an em ...

James Bay Cree Governance

Nearly 1000 people from 10 Cree communities and 4 cities participated in creating a set of values and recommendations for governme ...

Toronto Drug Strategy Initiative

Drug use and abuse is viewed differently by advocates of prevention, treatment, harm reduction and enforcement. The City of Toront ...

Show All

ICA created a lot of tools

What you can learn about at Distribution Tool and you have seen books, about what you can learn about Distribution Books.

Art of Focused Conversation 2nd Edition

The 2nd Edition has dozens more case studies and tools. International Association of Facilitators Hall of Famer Jo Nelson adds sig ...

The Art of Focused Conversation (Book) | ICA Associates

100 Ways to Access Wisdom in the Workplace. This book convincingly restores this most human of attributes to its prime place wi ...

Transformational Strategy

Transformational Strategy: Facilitation of ToP Participatory Planning. ICA is truly one of the pioneers of the participatory appro ...

Getting to the Bottom of ToP by Wayne and Jo Nelson | ICAA

Getting to the Bottom of ToP: Foundations of the Methodologies of the Technology of Participation. By Wayne and Jo Nelson. People ...

The Workshop Book

The Workshop Book: From Individual Creativity to Group Action outlines the best practices of the Consensus Workshop Method. The me ...

The Courage to Lead

Transform Self, Transform Society. These days, the complexity of life tends to leave us paralyzed. The Courage to Lead helps pe ...

Art of Focused Conversation for Schools

Jo Nelson skillfully shows how to move conversations with students, fellow teachers and parents beyond mere words and “head know ...

Creating Community

Community allows us to grasp the significance that comes from being a part of something larger than our individual destiny, someth ...

All Books

Strategy Workshop

Where does strategy come from? There is a key mental model and process behind the articulation of powerful strategy that can prope ...

Social Process Triangle

This is the most powerful diagnostic tool for understanding whole system dynamics in society and organizations. With it any size g ...

STEPS Model

The STEPS model is a facilitator/client collaborative device for co-managing small events and large-scale processes. It gets to th ...

Participatory Strategic Planning

ICA’s participatory strategic planning is well-known around the world in companies, governments, non-profit groups, and communit ...

Consensus Workshop Method: Facilitation Tool | ICAA

Every facilitator needs to know how to build a consensus within a group. This method has forty years of practice, in person and on ...

Focused Conversation Method

This is the single most valuable method for any facilitator. It allows any group to have a safe conversation that actually gets so ...

All Tools

Downloads

Getting To The Bottom Of ToP (charting)

Download

Edges New Planetary Patterns: Mapping Organization

Download

Edges New Planetary Patterns: Participatory Society

Download

Show All