Facilitating a culture of participation

ICA brings everyone to the table for collaborative change, providing expertise and innovation to hundreds of organizations and transferring practical skills to thousands of individuals. We engage all stakeholders and embed this into the core systems and values of every organization.

Training

Highly transferrable skills that fully engage all staff and stakeholders. Get the confidence you need to make a difference

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Consulting

ICA Associates Inc. involves and empowers everyone in planning, distributed decision making and implementing change

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Certification

Become an IAF Certified Professional Facilitator (CPF), or an ICA Certified ToP Facilitator (CTF), an ICA Facilitative Leader or a Transformational Leader. Prove your competence

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Trusted by happy customers worldwide

About Us

ICA Associates Inc. is on the leading edge of transformation in communities, organizations and governments. For forty years our philosophy of full participation has made solid impact in every field of endeavour. ICA training allows you to become the leader of that transformation in your own organization or field..

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What Our Clients Say

As the new president of a large, comlex health centre, I had to quickly get our whole management team thinking along the same lines. With the help of ICA Associates, it took only two days.

Dave Murray President, Group Health Centre, Sault Ste. Marie

ICA customized training for Canadian Tire to meet our specific needs. Their depth and breadth of experience was evident not only during the training but through ongoing coaching. The tools and techniques ICA provided have been used at many levels across the organization to ensure the best possible outcome.

Deborah Fletcher Manager, Merchandising Capability Development, Canadian Tire Corporation

ICA training has transformed our company practice and culture. All our meetings are much more authentic, insightful and productive…and even fun! We send all our staff to ICA.

Helen Leask PhD President, Journey DX Research Inc

In only three days, we had a way for our managers to move the entire organization toward team-based operations, and an action plan to get it done.

Deborah McLeod Director, Inuvik Regional Health and Social Services Board

Don’t take our word for it

We love sharing in our customers’ success, and they love sharing their stories. Read case studies from agencies, brands, publishers and businesses of every shape and size to find out how they drive real growth with our solutions.

Thunder Bay District Social Services Administration Board

Thunder Bay District Social Services Administration Board

The board works on social services, housing and childcare services for an area almost the size of Italy. ICA Associates Inc. facil ...

Ontario Treasury Board

Ontario Treasury Board

A team of managers from the Ontario Treasury Board developed a curriculum on Financial Management for Non-Financial Managers. This ...

Endangered Species Act Review

Endangered Species Act Review

The 2006 Ontario Endangered Species Act was developed using participatory processes that allowed passionate diverse stakeholders t ...

Our awards & endorsements

Browse our articles & resources

Getting to the Bottom of ToP

Getting to the Bottom of ToP

Are you asking what is the secret that makes ToP methods really work? Or do you want to understand the steps of a particular ToP method? Getting to ...

From war to family quarrels: reflecting on the gift of conflict resolution skills

From war to family quarrels: reflecting on the gift of conflict resolution skills

The world we live in is full of conflicts, large and small, from war to a quarrel in the family. Facing and dealing with conflicts is a daily necessit ...

Community Development Tools and “Buy-in” Culture

Community Development Tools and “Buy-in” Culture

There it was again. “This has shaped up well. Now we just need to get buy-in from the users.” Hearing these words at a recent meeting reminded me ...

Focused Conversation Method

Focused Conversation Method

This is the single most valuable method for any facilitator. It allows any group to have a safe conversation that actually gets somewhere. It is a too ...

Municipal Property Assessment Corporation

Municipal Property Assessment Corporation

MPAC transformed itself from a traditional hierarchy into a collaborative organization focusing on innovation. What began as an employee engagement pr ...

Micronutrient Initiative

Micronutrient Initiative

The Micronutrient Initiative was transitioning from a small department within a federal government agency into an international NGO with a potential i ...

Endangered Species Act Review

Endangered Species Act Review

The 2006 Ontario Endangered Species Act was developed using participatory processes that allowed passionate diverse stakeholders to craft government p ...

Social Process Triangle

Social Process Triangle

This is the most powerful diagnostic tool for understanding whole system dynamics in society and organizations. With it any size group can get a good ...

STEPS Model

STEPS Model

The STEPS model is a facilitator/client collaborative device for co-managing small events and large-scale processes. It gets to the heart of responsib ...