Facilitating a culture of participation

ICA brings everyone to the table for collaborative change, providing expertise and innovation to hundreds of organizations and transferring practical skills to thousands of individuals. We engage all stakeholders and embed this into the core systems and values of every organization.

Training

Highly transferrable skills that fully engage all staff and stakeholders. Get the confidence you need to make a difference

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Consulting

ICA Associates Inc. involves and empowers everyone in planning, distributed decision making and implementing change

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Certification

Become an IAF Certified Professional Facilitator (CPF), or an ICA Certified ToP Facilitator (CTF), an ICA Facilitative Leader or a Transformational Leader. Prove your competence

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Trusted by happy customers worldwide

About Us

ICA Associates Inc. is on the leading edge of transformation in communities, organizations and governments. For forty years our philosophy of full participation has made solid impact in every field of endeavour. ICA training allows you to become the leader of that transformation in your own organization or field..

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What Our Clients Say

As the new president of a large, comlex health centre, I had to quickly get our whole management team thinking along the same lines. With the help of ICA Associates, it took only two days.

Dave Murray President, Group Health Centre, Sault Ste. Marie

ICA customized training for Canadian Tire to meet our specific needs. Their depth and breadth of experience was evident not only during the training but through ongoing coaching. The tools and techniques ICA provided have been used at many levels across the organization to ensure the best possible outcome.

Deborah Fletcher Manager, Merchandising Capability Development, Canadian Tire Corporation

ICA training has transformed our company practice and culture. All our meetings are much more authentic, insightful and productive…and even fun! We send all our staff to ICA.

Helen Leask PhD President, Journey DX Research Inc

In only three days, we had a way for our managers to move the entire organization toward team-based operations, and an action plan to get it done.

Deborah McLeod Director, Inuvik Regional Health and Social Services Board

Don’t take our word for it

We love sharing in our customers’ success, and they love sharing their stories. Read case studies from agencies, brands, publishers and businesses of every shape and size to find out how they drive real growth with our solutions.

Thunder Bay District Social Services Administration Board

Thunder Bay District Social Services Administration Board

The board works on social services, housing and childcare services for an area almost the size of Italy. ICA Associates Inc. facil ...

Ontario Treasury Board

Ontario Treasury Board

A team of managers from the Ontario Treasury Board developed a curriculum on Financial Management for Non-Financial Managers. This ...

Endangered Species Act Review

Endangered Species Act Review

The 2006 Ontario Endangered Species Act was developed using participatory processes that allowed passionate diverse stakeholders t ...

Our awards & endorsements

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Funding for our training

Funding for our training

Applying for a Grant to Pay for your Facilitation Training Every year, ICA Associates Inc. delivers the broadest, deepest, most complete curriculum ...

Community Development Tools and “Buy-in” Culture

Community Development Tools and “Buy-in” Culture

There it was again. “This has shaped up well. Now we just need to get buy-in from the users.” Hearing these words at a recent meeting reminded me ...

Strategic Planning: Achieving Breakthroughs & Commitment through Co-creation

Strategic Planning: Achieving Breakthroughs & Commitment through Co-creation

Key Takeaways:  Conventional strategic planning can cause disconnects between the people making decisions and the employees who have to implemen ...

Alzheimers Society Of Ontario

Alzheimers Society Of Ontario

ASIO represents 30 local Alzheimer societies across Ontario. ASIO needed a new long range strategy plan but needed it to represent the aspirations and ...

Municipal Property Assessment Corporation

Municipal Property Assessment Corporation

MPAC transformed itself from a traditional hierarchy into a collaborative organization focusing on innovation. What began as an employee engagement pr ...

Participatory Strategic Planning

Participatory Strategic Planning

ICA’s participatory strategic planning is well-known around the world in companies, governments, non-profit groups, and communities. For many facili ...

Toronto Drug Strategy Initiative

Toronto Drug Strategy Initiative

Drug use and abuse is viewed differently by advocates of prevention, treatment, harm reduction and enforcement. The City of Toronto asked ICA to bring ...

Focused Conversation Method

Focused Conversation Method

This is the single most valuable method for any facilitator. It allows any group to have a safe conversation that actually gets somewhere. It is a too ...

Social Process Triangle

Social Process Triangle

This is the most powerful diagnostic tool for understanding whole system dynamics in society and organizations. With it any size group can get a good ...