Facilitating a culture of participation

ICA brings everyone to the table for collaborative change, providing expertise and innovation to hundreds of organizations and transferring practical skills to thousands of individuals. We engage all stakeholders and embed this into the core systems and values of every organization.

Training

Highly transferrable skills that fully engage all staff and stakeholders. Get the confidence you need to make a difference

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Consulting

ICA Associates Inc. involves and empowers everyone in planning, distributed decision making and implementing change

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Certification

Become an IAF Certified Professional Facilitator (CPF), or an ICA Certified ToP Facilitator (CTF), an ICA Facilitative Leader or a Transformational Leader. Prove your competence

IAF Certification Certified ToP Facilitator
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Trusted by happy customers worldwide

Canada
Municipal Property Assessment Corporation
City of Edmonton
Micronutrient Initiative
Toronto Drug Strategy Initiative
University of Toronto: Ontario Institute for Studies in Education
About Us

ICA Associates Inc. is on the leading edge of transformation in communities, organizations and governments. For forty years our philosophy of full participation has made solid impact in every field of endeavour. ICA training allows you to become the leader of that transformation in your own organization or field..

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What Our Clients Say

As the new president of a large, comlex health centre, I had to quickly get our whole management team thinking along the same lines. With the help of ICA Associates, it took only two days.

Dave Murray President, Group Health Centre, Sault Ste. Marie

ICA customized training for Canadian Tire to meet our specific needs. Their depth and breadth of experience was evident not only during the training but through ongoing coaching. The tools and techniques ICA provided have been used at many levels across the organization to ensure the best possible outcome.

Deborah Fletcher Manager, Merchandising Capability Development, Canadian Tire Corporation

ICA training has transformed our company practice and culture. All our meetings are much more authentic, insightful and productive…and even fun! We send all our staff to ICA.

Helen Leask PhD President, Journey DX Research Inc

In only three days, we had a way for our managers to move the entire organization toward team-based operations, and an action plan to get it done.

Deborah McLeod Director, Inuvik Regional Health and Social Services Board

Don’t take our word for it

We love sharing in our customers’ success, and they love sharing their stories. Read case studies from agencies, brands, publishers and businesses of every shape and size to find out how they drive real growth with our solutions.

Thunder Bay District Social Services Administration Board

Thunder Bay District Social Services Administration Board

The board works on social services, housing and childcare services for an area almost the size of Italy. ICA Associates Inc. facil ...

Ontario Treasury Board

Ontario Treasury Board

A team of managers from the Ontario Treasury Board developed a curriculum on Financial Management for Non-Financial Managers. This ...

Endangered Species Act Review

Endangered Species Act Review

The 2006 Ontario Endangered Species Act was developed using participatory processes that allowed passionate diverse stakeholders t ...

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Our awards & endorsements

Browse our articles & resources

Diversity? Yes! Inclusivity? Not yet!

Diversity? Yes! Inclusivity? Not yet!

Canadian workforce: more exclusion than inclusion, prejudice is widespread   ‘Highly diverse’ is a sunny and factual description of the C ...

Municipal Property Assessment Corporation

Municipal Property Assessment Corporation

MPAC transformed itself from a traditional hierarchy into a collaborative organization focusing on innovation. What began as an employee engagement pr ...

Micronutrient Initiative

Micronutrient Initiative

The Micronutrient Initiative was transitioning from a small department within a federal government agency into an international NGO with a potential i ...

Endangered Species Act Review

Endangered Species Act Review

The 2006 Ontario Endangered Species Act was developed using participatory processes that allowed passionate diverse stakeholders to craft government p ...

The Journey of Conflict Resolution

The Journey of Conflict Resolution

To resolve a conflict it is necessary to understand the journey to conciliation.  We researched all the major models of conflict resolution to identi ...

Stages of Group Journey

Stages of Group Journey

Click the link below to see or download the model. Group Journey Stages This table explores the stages of a group’s journey.  Although it is ...

Strong Interpretive Questions
interpretive / interpretive level / interpretive questions

Strong Interpretive Questions

Questions at the Interpretive Level probe for meaning, significance and patterns, based on objective data and reflective, internal responses to th ...

Social Process Triangle

Social Process Triangle

This is the most powerful diagnostic tool for understanding whole system dynamics in society and organizations. With it any size group can get a good ...

STEPS Model

STEPS Model

The STEPS model is a facilitator/client collaborative device for co-managing small events and large-scale processes. It gets to the heart of responsib ...

Participatory Strategic Planning

Participatory Strategic Planning

ICA’s participatory strategic planning is well-known around the world in companies, governments, non-profit groups, and communities. For many facili ...