Consulting Services

Leadership Training

Focus skills and expertise.

ICA will train staff through demonstration, theory, application and practice, to build confidence in skills and knowledge.

Transformation Engagement

ICA Associates Inc
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    Training Compass

    Point everyone in the right direction with skills, methods and expertise that support the transformation.
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    Curriculum that focuses your learning objectives

    The best curriculum includes what people have to know, the competencies they require and the attitudes and behaviours that will make them successful.
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    Clear manuals and materials

    The best manuals include clear theory, real examples, practical templates and step-by-step procedures, all in a colourful and logical format.
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    Transfer of skills to real-life applications

    Practical skill building training including examples, case studies and best practices with lots of practice and feedback.
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    Online or classroom learning

    Self-directed, instructor-led online, and classroom delivery are all available.
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    Active learning that people enjoy

    People enjoy excellent teachers and sharing real-life experiences with other participants.

Chapter 13 of the book Getting to the Bottom of ToP

Charting, or reverse engineering a curriculum.

What Our Clients Say

Each participatory process ICA Associates Inc has designed for us, including board strategic planning, a large-scale Inuit community priority-establishing project, and the Commission on the Future of Health Care in Canada consultation, has been respectful and productive with powerful commitment to results from diverse groups

Richard Jock Executive Director, National Aboriginal Health Organisation

ICA Associates led us on a thoughtful and productive Leadership Retreat that helped us more deeply connect and get to know each another better after the complexities of remote work during the pandemic. The DiSC styles helped us grow in deeper appreciation of each other’s strengths and in how we come to reaching decisions and actioning next steps. We were able to weave our insights from the two days into a team agreement to help guide us, as we continue to move forward together in fulfillment of our organizational mission and align closely as one integrated team in support of the wider organization.

Management Team WILL Employment Solutions, Your Content Goes Here

In a few short years MPAC has transformed from an “unchanging” institution with an assigned mandate and rote routines to an innovative, collaborative, and pro-active organization.

Anthoni Wisniowski President, Municipal Property Assessment Corporation

ICA Associates Inc. lead our strategic planning. It was so effective that we had them look at and enhance all of our program planning and evaluation processes.

Dr. Robert Kyle Commissioner and Medical Officer of Health, The Regional Municipality of Durham

Our project resulted in “uncontentious structural change” in a major institution, and a shift from top-down decision-making and silos toward a collaborative culture. Action plans are being carried out, with public progress reports at regular intervals.

Julia O'Sullivan Ontario Insitute for Studies in Education, University of Toronto

Don’t take our word for it

We love sharing in our customers’ success, and they love sharing their stories. Read case studies from agencies, brands, publishers and businesses of every shape and size to find out how they drive real growth with our solutions.

Alzheimers Society Of Ontario

Alzheimers Society Of Ontario

ASIO represents 30 local Alzheimer societies across Ontario. ASIO needed a new long range strategy plan but needed it to represent ...

James Bay Cree Governance

James Bay Cree Governance

Nearly 1000 people from 10 Cree communities and 4 cities participated in creating a set of values and recommendations for governme ...

Municipal Property Assessment Corporation

Municipal Property Assessment Corporation

MPAC transformed itself from a traditional hierarchy into a collaborative organization focusing on innovation. What began as an em ...

Toronto Drug Strategy Initiative

Toronto Drug Strategy Initiative

Drug use and abuse is viewed differently by advocates of prevention, treatment, harm reduction and enforcement. The City of Toront ...