ORGANIZATIONAL TRANSFORMATION
The future of meaningful engagement
Successful organizations tap into the creativity and commitment of staff, leaders, and other interested parties. Meaningful engagement accelerates and sustains organizational transformation. This requires planning, shifting organizational culture, changing systems, adapting relationships, and supporting people on their journey.
With decades of experience in the public, private, and non-profit sectors, ICAA delivers long-term results through customized consulting services for large and small organizations.
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ICAA’s Transformational Engagement Model
Organizational transformation is not a simple linear process, and it’s different for every organization. ICAA’s Transformational Engagement Model is a proven approach that does not tell you what to do but illustrates the many aspects of change and how we can support your initiative. The model is distilled from the experiences of dozens of consultants working with hundreds of organizations through thousands of specific engagements over decades.
ICAA’s approach to change assumes that people want to have meaning in their lives and that organizations are an outlet for their creativity. Therefore our Transformational Engagement Model is dynamic and adaptive, focusing on results while allowing for adjustments along the way. The model summarizes seven areas of consulting, each described below. They are represented in a loop with strategic planning at the intersection point.
Strategic Planning
Organizations need plans that will be implemented, and people are more likely to implement plans they create for themselves.
ICAA’s Participatory Strategic Planning Method helps you deal with your underlying issues, avoid the traps of conventional strategic planning, and create commitment among participants.
Learn more about our Strategic Planning Process, and our Strategic Planning Services.
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Leadership Development
You need to support your people to operate in a new way; to give them the tools to co-create their future together.
ICAA has an extensive curriculum of courses designed for every level of the organization, from “facilitative leaders” to project managers and team leaders, the entire Technology of Participation™ body of knowledge is accessible through the training we provide in-house to your staff.
Learn more about our Leadership Development Services.
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System Assessment
Recognizing the organizational capacity of an organization is crucial to success.
ICAA brings approaches to participatory assessments that help participants recognize needed changes and eliminate gaps in capacity.
Learn more about our System Assessment Services.
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Social Change
There is an old axiom that culture eats strategy, and values drive culture. Transformational impact occurs at these deeper levels. When values shift, behaviours follow, and a new story emerges.
ICAA has powerful tools to help frame and guide these explorations of organizational and individual values.
Learn more about our Social Change Services.
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Process Design
Designing participatory group processes that engage people is the foundation of generating motivation and momentum, and it’s a core competency of ICAA facilitators.
Whether it is employee engagement, broad-based community engagement, or involving interested parties in your decision-making, ICAA makes it meaningful.
Learn more about our Process Design Services
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Solution Innovation
Innovation arises from open and appreciative inquiry. Sometimes the key insight is subtle and nuanced, sometimes, it leads to a massive breakthrough.
When you need to create a safe space for wide-open creativity and co-design, expert facilitators are essential.
Learn more about our Solution Innovation Services.
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Improvement Cycles
Build sustainability into every initiative. Rather than large, detailed plans that require extensive bureaucratic policing, we help you develop sustainable improvement cycles.
ICAA ensures that your entire team continuously improves implementation and provides support to each other so that future challenges can be met internally.
Learn more about how to create sustainable change with our Improvement Cycles Services.
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We are part of a global network of working across many sectors.
Finance, energy and information services, health care and education sectors, government agencies, Indigenous communities and not-for profit organizations all benefit from transformation engagement. Our Transformation Engagement model will guide you through seven key areas of engagement with your leadership, staff, stakeholders, and clients. We are Vendors of Record with the Ontario Government tender_17851
Benefits Of Our Approaches
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Save costs with compressed planning time
Clearly defined approach saves time for action plan development and implementation. -
Respond quickly to major changes
Use everyone’s creativity to generate the necessary innovation. -
Accelerate implementation and results
Distributed decision making gets everyone on the same page for immediate results. -
Empower staff to work with less supervision
A thorough understanding maximizes every team’s ability to act. -
Generate commitment to sustainable solutions
People commit long term to what they themselves create. -
Ontario Government Vendor of Record
We hold VOR#18996 for executive leadership development, organizational transformation, team development and nine other categories