Facilitation Services

The future of meaningful engagement

Organizations need the full creativity and commitment of all staff and stakeholders. We are on the leading edge, helping individuals, organizations and communities transform their most challenging situations into empowering opportunities. Our Transformation Engagement model involves everyone in planning, distributed decision making and change management. ICA is known world-wide for our profound respect and for authentic participation.

Case Study

Alzheimers Society Of Ontario

Alzheimers Society Of Ontario

ASIO represents 30 local Alzheimer societies across Ontario. ASIO needed a new long range strategy plan but needed it to represent ...

Municipal Property Assessment Corporation

Municipal Property Assessment Corporation

MPAC transformed itself from a traditional hierarchy into a collaborative organization focusing on innovation. What began as an em ...

James Bay Cree Governance

James Bay Cree Governance

Nearly 1000 people from 10 Cree communities and 4 cities participated in creating a set of values and recommendations for governme ...

Toronto Drug Strategy Initiative

Toronto Drug Strategy Initiative

Drug use and abuse is viewed differently by advocates of prevention, treatment, harm reduction and enforcement. The City of Toront ...

We are part of a global network of working across many sectors.

Finance, energy and information services, health care and education sectors, government agencies, Indigenous communities and not-for profit organizations all benefit from transformation engagement. Our Transformation Engagement model will guide you through seven key areas of engagement with your leadership, staff, stakeholders, and clients.

Transformation Engagement

ICA Associates Inc

Our Services

Strategic Planning

move forward with renewed commitment

System Assessment

perform better with improved systems

Social Change

learn how society's trends drive change

Solution Innovation

solve problems with creative breakthroughs

Continuous Improvement

support and sustain continuous improvement

Leadership Training

focus skills and expertise

Process Design

motivate people with full participation

Benefits Of Our Approaches

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    Save costs with compressed planning time

    Clearly defined approach saves time for action plan development and implementation.
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    Respond quickly to major changes

    Use everyone’s creativity to generate the necessary innovation.
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    Accelerate implementation and results

    Distributed decision making gets everyone on the same page for immediate results.
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    Empower staff to work with less supervision

    A thorough understanding maximizes every team’s ability to act.
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    Generate commitment to sustainable solutions

    People commit long term to what they themselves create.

What Our Clients Say

Each participatory process ICA Associates Inc has designed for us, including board strategic planning, a large-scale Inuit community priority-establishing project, and the Commission on the Future of Health Care in Canada consultation, has been respectful and productive with powerful commitment to results from diverse groups

Richard Jock Executive Director, National Aboriginal Health Organisation

ICA Associates led us on a thoughtful and productive Leadership Retreat that helped us more deeply connect and get to know each another better after the complexities of remote work during the pandemic. The DiSC styles helped us grow in deeper appreciation of each other’s strengths and in how we come to reaching decisions and actioning next steps. We were able to weave our insights from the two days into a team agreement to help guide us, as we continue to move forward together in fulfillment of our organizational mission and align closely as one integrated team in support of the wider organization.

Management Team WILL Employment Solutions, Your Content Goes Here

ICA Associates Inc. lead our strategic planning. It was so effective that we had them look at and enhance all of our program planning and evaluation processes.

Dr. Robert Kyle Commissioner and Medical Officer of Health, The Regional Municipality of Durham

In a few short years MPAC has transformed from an “unchanging” institution with an assigned mandate and rote routines to an innovative, collaborative, and pro-active organization.

Anthoni Wisniowski President, Municipal Property Assessment Corporation

Our project resulted in “uncontentious structural change” in a major institution, and a shift from top-down decision-making and silos toward a collaborative culture. Action plans are being carried out, with public progress reports at regular intervals.

Julia O'Sullivan Ontario Insitute for Studies in Education, University of Toronto