Support and sustain continuous improvement.
ICA can ensure that your entire team will continuously improve implementation, and provide support to each other so that future challenges can be met internally. Build sustainability in to every initiative.
Transformation EngagementICA Associates Inc
Improvement cycleAssure everyone knows their roles and are empowered to act on them, continuously improving and supporting each other.
Analyze workflows and processesUse our sophisticated and comprehensive tools for understanding improvements and their implementation.
Uncover opportunitiesStaff like to meet the challenge of finding improvement opportunities for serving customers and society.
Create realistic structural scenariosCreate the detailed models and structures your staff will want to implement and operate.
Creative alternativesOur Organizational Journey Map determines necessary improvements in the organization and finds key leverage points for transformation.
Sustain new behaviourBe explicit in the values and images that support the necessary behaviour to successfully sustain improvements.
Edges: New Planetary Patterns, Volume 9, No. 2
The original Organizational Journey Map.
What Our Clients Say
Each participatory process ICA Associates Inc has designed for us, including board strategic planning, a large-scale Inuit community priority-establishing project, and the Commission on the Future of Health Care in Canada consultation, has been respectful and productive with powerful commitment to results from diverse groups
ICA Associates led us on a thoughtful and productive Leadership Retreat that helped us more deeply connect and get to know each another better after the complexities of remote work during the pandemic. The DiSC styles helped us grow in deeper appreciation of each other’s strengths and in how we come to reaching decisions and actioning next steps. We were able to weave our insights from the two days into a team agreement to help guide us, as we continue to move forward together in fulfillment of our organizational mission and align closely as one integrated team in support of the wider organization.
ICA Associates Inc. lead our strategic planning. It was so effective that we had them look at and enhance all of our program planning and evaluation processes.
In a few short years MPAC has transformed from an “unchanging” institution with an assigned mandate and rote routines to an innovative, collaborative, and pro-active organization.
Our project resulted in “uncontentious structural change” in a major institution, and a shift from top-down decision-making and silos toward a collaborative culture. Action plans are being carried out, with public progress reports at regular intervals.
Don’t take our word for it
We love sharing in our customers’ success, and they love sharing their stories. Read case studies from agencies, brands, publishers and businesses of every shape and size to find out how they drive real growth with our solutions.