Consulting Services

System Assessment

Assess your organization's systems, leadership, teams and story.

ICA will assess, in a participatory way, so stakeholders recognize the changes that are needed. Eliminate gaps in capacity.

Transformation Engagement

ICA Associates Inc

System Assessment
Assess your organization's systems, leadership, teams and story.
Culture, identity and values
Cultural alignment between company and personal values and identity are the most powerful indicators of sustainability.
Resources, production and distribution
Simple shifts in these areas reap economic benefits when well thought through and implemented with care.
Behavioural change imbedded in process
Implementing a process often requires a shift in behaviour. We use the power of imaginal education to ensure that people see their role in the change.
Control and decision making
Participatory alternatives to command and control structures generate innovation and commitment, and make staff happy.

The structure of process in Chapter 3 of The Art of Focused Conversation

Reasons why high levels of participation are important for strategic planning.

What Our Clients Say

Each participatory process ICA Associates Inc has designed for us, including board strategic planning, a large-scale Inuit community priority-establishing project, and the Commission on the Future of Health Care in Canada consultation, has been respectful and productive with powerful commitment to results from diverse groups

Richard Jock Executive Director, National Aboriginal Health Organisation

ICA Associates led us on a thoughtful and productive Leadership Retreat that helped us more deeply connect and get to know each another better after the complexities of remote work during the pandemic. The DiSC styles helped us grow in deeper appreciation of each other’s strengths and in how we come to reaching decisions and actioning next steps. We were able to weave our insights from the two days into a team agreement to help guide us, as we continue to move forward together in fulfillment of our organizational mission and align closely as one integrated team in support of the wider organization.

Management Team WILL Employment Solutions, Your Content Goes Here

ICA Associates Inc. lead our strategic planning. It was so effective that we had them look at and enhance all of our program planning and evaluation processes.

Dr. Robert Kyle Commissioner and Medical Officer of Health, The Regional Municipality of Durham

In a few short years MPAC has transformed from an “unchanging” institution with an assigned mandate and rote routines to an innovative, collaborative, and pro-active organization.

Anthoni Wisniowski President, Municipal Property Assessment Corporation

Our project resulted in “uncontentious structural change” in a major institution, and a shift from top-down decision-making and silos toward a collaborative culture. Action plans are being carried out, with public progress reports at regular intervals.

Julia O'Sullivan Ontario Insitute for Studies in Education, University of Toronto

Don’t take our word for it

We love sharing in our customers’ success, and they love sharing their stories. Read case studies from agencies, brands, publishers and businesses of every shape and size to find out how they drive real growth with our solutions.

Alzheimers Society Of Ontario

ASIO represents 30 local Alzheimer societies across Ontario. ASIO needed a new long range strategy plan but needed it to represent ...

James Bay Cree Governance

Nearly 1000 people from 10 Cree communities and 4 cities participated in creating a set of values and recommendations for governme ...

Municipal Property Assessment Corporation

MPAC transformed itself from a traditional hierarchy into a collaborative organization focusing on innovation. What began as an em ...

Toronto Drug Strategy Initiative

Drug use and abuse is viewed differently by advocates of prevention, treatment, harm reduction and enforcement. The City of Toront ...