This internal reflection allows you to quickly think through a response on your feet when the process is not working for the group.  It can take as little as a minute.  It was originally used to figure out how to respond to a sudden difficult situation in a group, but can be used any time that the group seems to be struggling. There are no assumed answers to these questions, which the facilitator asks him/herself while still leading the group.  Sometimes the answer to the decisional question might be to let the group struggle, if the struggle is productive.


What is actually going on?

What words or phrases have been spoken?

What background data do I know?


What reactions do I notice in myself?

What reactions do I notice in the group?


Why are we reacting in these ways?

What are possible reasons for this situation?

What values do I need to hold as we continue?


What can I do to hold these values?

What is my next step?

Related Posts

Strategic Planning: Achieving Breakthroughs & Commitment through Co-creation

Key Takeaways:  Conventional strategic planning can cause disconnects between the people making decisions and the employees ...

Happy Clients? 4 Common Mistakes Facilitators Make.

Let's talk about some common mistakes that a facilitator makes when dealing with clients. Mistake 1: When the client makes their ...

Community Development Tools and “Buy-in” Culture

There it was again. “This has shaped up well. Now we just need to get buy-in from the users.” Hearing these words at a recent ...

Using the Historical Scan to recover from setbacks in the fight for LGBTQ+ rights in China

LGBTQ+ NGOs in China operate in very oppressive environment and sustain their momentum through the close-knit relationships they b ...

Webinar: Building a Thriving Culture with a Positive Mindset

Tuesday, February 7, 11:00 am – 12:00 pm EST.      We are launching our newest course with a webinar. Cultural Transfo ...