We use two tools to discern client needs. The first is a simple tool that helps with a simple request. You have the opportunity to practice with th ...

The first key to accurate documentation of what the group has said is to make sure participants’ words on the important insights and decisions are w ...

What is authentic consensus, anyway? First, some relevant dictionary definitions: Cambridge English Dictionary: “a generally accepted opin ...

The City of Edmonton wanted to determine how best to do public consultation. At first: Public consultation was often held on major city initiatives bu ...

Webequie First Nation is in the mineral-rich Ring of Fire in northern Ontario.  At first: Governments and mining companies usually want quick negotia ...

The Micronutrient Initiative was transitioning from a small department within a federal government agency into an international NGO with a potential i ...

ICA’s participatory strategic planning is well-known around the world in companies, governments, non-profit groups, and communities. For many facili ...

This is the single most valuable method for any facilitator. It allows any group to have a safe conversation that actually gets somewhere. It is a too ...

This is the most powerful diagnostic tool for understanding whole system dynamics in society and organizations. With it any size group can get a good ...