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Shanghai Conference: A Deep Dive into Leadership and Culture 

Shanghai Conference: A Deep Dive into Leadership and Culture 

Shanghai, China – On October 26 and 27, a conference held in Shanghai drew over 60 participants from diverse sectors, offering a comprehensive explo ...

ToP Tools for Discerning Client Needs
client collaboration / design eye / facilitation design

ToP Tools for Discerning Client Needs

We use two tools to discern client needs. The first is a simple tool that helps with a simple request. You have the opportunity to practice with th ...

Keys to Documenting Results

Keys to Documenting Results

The first key to accurate documentation of what the group has said is to make sure participants’ words on the important insights and decisions are w ...

Consultation on Public Consultations

Consultation on Public Consultations

The City of Edmonton wanted to determine how best to do public consultation. At first: Public consultation was often held on major city initiatives bu ...

Webequie First Nation Ring of Fire

Webequie First Nation Ring of Fire

Webequie First Nation is in the mineral-rich Ring of Fire in northern Ontario.  At first: Governments and mining companies usually want quick negotia ...

Micronutrient Initiative

Micronutrient Initiative

The Micronutrient Initiative was transitioning from a small department within a federal government agency into an international NGO with a potential i ...

Participatory Strategic Planning

Participatory Strategic Planning

ICA’s participatory strategic planning is well-known around the world in companies, governments, non-profit groups, and communities. For many facili ...

Focused Conversation Method

Focused Conversation Method

This is the single most valuable method for any facilitator. It allows any group to have a safe conversation that actually gets somewhere. It is a too ...

Social Process Triangle

Social Process Triangle

This is the most powerful diagnostic tool for understanding whole system dynamics in society and organizations. With it any size group can get a good ...