Facilitation training

Cultural Transformation

How to build a high performing workplace culture
Become an People-Centric Employer of Choice to attract, engage and retain top talent.

How to build a high performing workplace culture

Pre-Requisite : None *

The highest performing organizations today are values-driven, and pay close attention to their organizational culture. In fact, they work hard at consciously creating and maintaining their culture, which they use as a competitive advantage to become a people-centric “employer of choice” to attract, retain and develop the talent needed to achieve aggressive goals and objectives.

Building a values-driven organization is about unleashing the potential within individuals, teams and leadership to create a high performing culture. One that is healthy, engaged and productive. A culture that provides winning conditions for its leaders, employees, customers, and key stakeholders.

More than ever before individuals are socially conscious and aware of the implications of change on people. This means leaders need to manage change and lead in a way that is values-driven, ethical and caring, doing the right things in the right way.

Employees want to be heard. By learning how to have dialogue that supports cultural transformation, the course teaches leaders, managers and facilitators how to have the conversations that really matter to employees, given them a voice in the process of change..

Business Outcomes and Benefits

  • Learn tools that provide a tangible the link between performance and culture;
  • The ability to measure the cost of lost productivity;
  • A roadmap to identify and fill gaps in performance;
  • Values-based leadership development and greater self-awareness of issues impacting employee performance;
  • Increased internal cohesion on teams through greater trust and collaboration.

9 am – 5 pm ET each day for 2 days.

Price is CAD$1,345 plus applicable tax.

Module 1. ABC's of High Performance

  • Awareness through Measurement
  • Belongingness through Engagement
  • Commitment through Alignment
  • Personal Values Assessment
  • Source of Personal Excellence


Module 2. Bridging the Cultural Divide

  • Culture Defined
  • Values-Driven Organizations
  • Values, Beliefs, Behaviours in Action
  • The Value Chain
  • Culture Eats Strategy for Breakfast


Module 3. Core Challenges

  • The Current Operating Reality
  • Drivers for Change
  • Effects of stress: Un-resourceful States


Module 4. Profit and Potential of Cultural Capital

  • Evolution of Business Paradigms
  • New Values in the Age of Consciousness
  • Cultural Capital - Capturing Share of Heart
  • Culture and Brand


Module 5. Cultural Transformation Tools

  • Linking Performance to Culture
  • Derivation of the Consciousness Model
  • Alignment of Employee and Organizational Consciousness
  • 7 Levels of Organizational Consciousness
  • Cultural Entropy


Module 6. Conscious Leadership

  • The Facilitative Leadership Way
  • Leadership Values Assessment
  • Building Internal Team Cohesion
  • Human Dynamics of Change
  • Mindful Change


Module 7. Preparation Phase for Whole System Cultural Change

  • 4 Way Alignment for Whole System Change
  • Preparation Phase: Steps 1- 5

Module 8. Implementation Phase for Whole System Cultural Change

  • Structural Alignment Impact Analysis
  • Implementation Phase: Steps 6 - 9

Facilitators and Consultants who would like to learn how to:

  • Build values-driven organizations
  • Analyze and apply the cultural values assessment reports that map and measure corporate culture
  • Measure the cost of entropy and lost productivity due to frustration, fear and dysfunction, on the bottom line.
  • Describe and discuss the preparation and implementation phases of the whole system cultural change process to lead the alignment of personal values, organizational values, systems and processes, and vision and mission.

Learning Objectives

  • C-Suite, Senior leaders, Directors and Managers who are responsible for:Attracting, engaging, and retaining employees;
  • Building a team/workplace culture to support the mission and vision of the organization;
  • Developing self-awareness and self-mastery to align values and behaviours to ‘walk the talk’ and influence cultural transformation.
  • Creating cultural capital, a key competitive advantage in the 21st centuryAchieving the organization’s strategic goals.


The Integral Model: 4 Way Alignment for Whole System Change

How to map and measure corporate culture with the Barrett Value Centre Cultural Assessment Tools

Joanna Barclay, author of Conscious Culture – How to Build a High Performing Workplace through Values, Ethics and Leadership, has over 30 years’ experience in organizational transformation, strategic planning, and leadership development, facilitating real change within teams, leaders and culture resulting in high performing organizations.  As an IAF Certified Professional Facilitator and an ICA Certified ToP Facilitator she enables businesses and organizations to collaborate in powerful and effective ways.

In her work with teams and leaders Joanna has gained deep insight into the human dynamics of effective relationships and communication.  She is a certified Cultural Transformation Consultant with the Barrett’s Values Centre, has earned her certificate in Organization Development from the NTL Institute of Applied Behavioral Science, and is a certified Strength Deployment Inventory® consultant with Personal Strengths.

You can choose to take this course In Person (IP) or Live Online (LO). The codes IP or LO show in the course name when you register.

In Person (IP) classes are instructor-led events occurring in the same room on specific dates with one group of people. You have a deep level of dialogue with face-to-face practice in breakout groups, get paper manuals and books, use pen-and-paper worksheets and exercises and enjoy breaks and lunches together. Instructors demonstrate methods using flipcharts, index cards, marker pens and wall chart visuals . The experience for participants can be similar to working with a client in a live setting. There is no practice of online tools.

Live Online (LO) classes are instructor-led events occurring at the same time with the same people, using our learning management system and online platforms, primarily Zoom and Mural. The course covers the same material as an IP course but uses online tools with plenty of small group exercises. Manuals and books are downloadable as PDFs that can be printed out if you want.  There are no programs or apps to download. Participants need a computer with a large screen (a cell phone won't work well), a high speed internet connection, and earphones or earbuds. We do not actively “teach” online tools, but participants get so see and experience the ones we use during the course.

Self Directed (SD) courses are sets of “modules” like mini-courses, each containing short videos, readings, quizzes and games and assignments. You take them at your own speed any time from anywhere. You get written feedback from instructors on your assignments. The modules are assembled to resemble the in-person and live online course content. The disadvantage is the absence of collegial interaction, teamwork, and dialogue, which is a key component of facilitation. Participant manuals and materials are downloadable in PDF form.

All course graduates are encouraged to follow-up with some 1:1 coaching and join communities of practice we have set up to help extend and reinforce learning.


“Thank you so much for all the time and effort you put into delivering the session. We greatly appreciate your detail in preparing for our group, we got great feedback from the attendees.”

Reema Shah Field Marketing Manager, Canada East/Federal, ServiceNow

“I truly recommend Joanna as a fabulous transformation agent that is both people and results oriented.''

Daniel Leclair Director General, Public Works and Government Services Canada

“Both speaker and program are excellent. The content is so unique and integrative.”

Rhonda St Croix Office of Education, Royal College of Physicians and Surgeons