National Truth and Reconciliation Day in Canada, Sept 30

National Truth and Reconciliation Day in Canada, Sept 30

We are all diminished by the harm and trauma of historical wrongs to indigenous people in Canada and arou ...

Focused Conversation for Resolving a Dispute

Focused Conversation for Resolving a Dispute

This focused conversation for resolving a dispute is not intended to be used “as is”.  It is a templ ...

Understanding the Background of an Offensive Comment

Understanding the Background of an Offensive Comment

Most of us endure offensive comments from friends or families, and they can happen during holiday events ...

Decisional Level Questions to Close a Conversation

Decisional Level Questions to Close a Conversation

Sample Decisional Level Questions: Based on the intended results, or the rational aim of your conver ...

Mastering Strong Interpretive Questions

Mastering Strong Interpretive Questions

Asking the right questions can transform how teams analyze situations, solve problems, and make decisions ...

Useful Reflective Level Questions

Useful Reflective Level Questions

Reflective level questions are inquiry about internal responses to a situation, or any objective data ...

Objective Level Questions Establish Facts
ORID

Objective Level Questions Establish Facts

  Success in establishing shared facts depends on asking the right number of focused yet open ...

Debriefing a Traumatic Event

Debriefing a Traumatic Event

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