Strategic Planning: Achieving Breakthroughs & Commitment through Co-creation

Conventional strategic planning can cause disconnects between the people making decisions and the employees who have to implement them, which can cause issues around motivation, implementation, or even missed opportunities

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Conversation On The Journey Of The Past Year

Conversation On The Journey Of The Past Year

This conversation, which acknowledges the reality of the events of the year in an appreciative manner, ca ...

A New Image For Celebrating Together

A New Image For Celebrating Together

What if we thought about this year’s very unusual holidays as an opportunity to create inspiring new me ...

Conversations to Uncover Unconscious Bias
diversity / focused conversation / inclusion

Conversations to Uncover Unconscious Bias

Here are two conversations for examining unconscious biases, with the intent to bring awareness to them a ...

Conversation for Making Difficult Decisions

Conversation for Making Difficult Decisions

When we are faced with sudden changes and demands, it is hard to think clearly and easy to be overcom ...

Operating in a Hybrid World
hybrid meetings

Operating in a Hybrid World

Earlier this summer, a team of our Associates received an overwhelming number of registrations for ICAA ( ...

A Fascinating Interview about ORID
facilitation / focused conversation / ORID / ToP methods

A Fascinating Interview about ORID

The ORID Method for Structured Conversation Robin Parsons, an ICA Associate, was recently interviewed ...

National Truth and Reconciliation Day in Canada, Sept 30

National Truth and Reconciliation Day in Canada, Sept 30

We are all diminished by the harm and trauma of historical wrongs to indigenous people in Canada and arou ...

Focused Conversation for Resolving a Dispute

Focused Conversation for Resolving a Dispute

This focused conversation for resolving a dispute is not intended to be used “as is”.  It is a templ ...

Understanding the Background of an Offensive Comment

Understanding the Background of an Offensive Comment

Most of us endure offensive comments from friends or families, and they can happen during holiday events ...