Online Self Directed Module

Art of Focused Conversation

Powerful method to create dialogue and generate decisions.
Hold important discussions safely, and actually get somewhere.
Core to all facilitation.

The Focused Conversation Method

One of the most powerful methods for any facilitator.

  • Lead great conversations
  • Enhance creativity
  • Reduce conflict
  • Promote team spirit
  • Generate solutions

Great facilitation is both art and science. In this course the science includes communication theory, group dynamics and brain function moving beyond “seat-of-the-pants” facilitation and reliance on instinct. The Focused Conversation Method, the most vital method for professional facilitators, gives you a thorough grounding in all facilitation practice. The art of facilitation in this course allows you to take any group safely through a discussion on any topic and get results without loosing your way.

Learn online at your own pace with classroom videos, assignments, texts, examples and templates. The course includes specialized conversations relevant to supervision, teamwork, evaluation, coaching, leadership, planning and much more.

The Art of Focused Conversation is the first half of the Group Facilitation Methods course and is available as a Self-Directed module.

Theory

This self-paced, self-directed course contains all the theory of the in-person and the online versions. Manuals, texts and  books are downloadable in this self-directed course. Theory is transferred through readings, videos, interactive games and practical assignments. The videos can be viewed until Sept 2025.

Demonstration

Videos of instructors using the method show actual classroom case studies. They demonstrate best practice use of the method. Stages, steps and procedures of the method are explained in detail.

Application

This self directed course includes examples of products from actual clients. Templates are included to prepare for real client work. These are downloadable.

Practice

The course includes assignments that help build confidence in your use of the method. Some assignments are done by yourself, and others can be done with family, friends or co-worker groups or colleagues.

Introductory Level

At the Introductory Level join online and get the theory, demonstration, application and practice modules. Learn at your own pace and practice on your own with family, friends and colleagues. You will be able to use the Focused Conversation Method with clients after this introductory level.

Certificate Level

With the Certificate Level your exercises and assignments will get personal written feedback online from a Technology of Participation (ToP) facilitation practitioner. You can arrange free limited live coaching when you need it. You get a Certificate of Completion that is equivalent to the first day of the Group Facilitation Methods course.

Costs

The cost for the Introductory Level is CDN$395.00 plus tax, or approximately US$275. On payment you get username and password to https://icaassociates.brightspace.com/d2l/login until September 2025. Access the learning management system as much as you want.

If you have already paid for the Introductory level you add only CDN$395.00 for the Certificate Level. Regular cost of the Certificate Level is CDN$790.00 plus HST, or approximately US$550.00. Make your choice when you register.

If you take the Group Facilitation Methods (GFM Live Online, In Person, or Self Directed) course within a year after completion of the Certificate Level, you get a discount of CAD$600.00 on that course.


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Company Guide Level

The Company Guide Level is for those who want to help others within their company use the Focused Conversation Method. To become a Company Guide you need the AFCSD Certificate Level, the Group Facilitation Methods course and several verifiable FCM uses with clients.

Benefits

Focus group energy and move to resolution

  • Hold discussions and dialogue that actually gets somewhere
  • Explore the most difficult and contentious topics safely
  • Use a method with decades of proven success

Build motivation and improve morale

  • Help groups resolve conflict
  • Build respect and trust in groups
  • Create lively effective teamwork
  • Generate positive interaction

Make groups more productive and effective

  • Conduct easier, faster meetings
  • Save time and money on meetings
  • Involve participants in discussions
  • Get more ideas into the mix

Focused Conversation Method

  • Demonstrations of the Focused Conversation
  • Theory and group dynamics
  • Where to use the Focused Conversation
  • Practice
  • Design effective conversations
  • Practice Focused Conversation
  • Variations of the method
  • Experienced facilitators by reinforcing what you are already doing well and pointing out those areas that need work.
  • New facilitators by starting you out on a solid foundation with best practices used by professional facilitators around the world.
  • Executives, managers and other leaders by acquainting you with key facilitation skills that will immediately enhance your leadership capacity.
  • Consultants by showing how to engage your clients more effectively in discussions and solutions.
  • Presenters and trainers who will get new practical tools that will enhance the adult learning principles they know are important.
  • Anyone who wants to be assessed by the International Association of Facilitators as a Certifies Professional Facilitator (CPF)

Learn one of the most powerful methods to enhance your facilitation

  • The Focused Conversation Method is central to all facilitation and can be used with all other tools and methods to enhance products and generate commitment.
  • The four levels of the Focused Conversation Method can be used in facilitation, coaching, team building, planning, conflict resolution, leadership and much much more.

Testimonials

"Thank you again for contributing effectively to our training curriculum aimed at developing the interpersonal skills of both staff and management."

Mary-Jane Jarvis Haig Director, Development Support, Information Services, Hudsons Bay Company

An incredibly well-thought through and deep approach to understanding the interconnection between cultural racism and our individual experiences of racism. Perhaps, most importantly, creating and implementing an action plan to address racism in our realms of influence. Christine and Ranvir are true gifts to this work.

Catherine Tornbom and Sunny Walker Diversity Innovators

I would like to thank you for leading the DLC Course 2023. It was challenging to contemplate spending three full days contemplating racism and bias and what we can immediately do to identify and address systemic racism, systemic discrimination, and unconscious bias to build alliances in employment, economic, political, cultural, and social institutions. That said, The time was well-spent. Your course was challenging, but engaging and educational, and you were always there to support and ready to help uncover the intricacies behind these societally relevant topics as Canada becomes more diverse. I enjoyed hearing the diverse perspectives of my colleagues tremendously, and I look forward to taking another class with you.

Margarett Ennis-Trottman

Thank you so much for the space you created for us to learn (and unlearn) about intersecting systems of oppression and exclusion - and the grace you extended to us as learners. I felt deeply supported to ask questions without worrying about how the wording of those questions or reflections would land. We need more of these spaces and conversations in the world.

Lindsay Humber