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Facilitating Conciliation
Beyond Conflict Resolution

Our society is crying for alternatives to the adversarial approach of dealing with disputes. Resolving conflict with a different form of conflict does not work. Negotiating from bases of power and fixed positions deepens the divide and expands the problem.

The best and most lasting solutions and resolutions are those created by the people directly involved. Facilitating conciliation honours the participants and their perspectives. It enables people to clarify their solution and develop positive solutions to difficult problems.

This course focuses on:

  • Understanding the sources of conflict.
  • Blocks to conciliation.
  • Creating a healthy atmosphere
  • Steps on the journey toward conciliation
  • Using ToP tools to achieve conciliation
  • Ways to hold a dialogue over sensitive topics.
  • Joint problem solving.
  • Developing solutions that last.

Course Agenda

Facilitating Conciliation

Day One

Day Two

Session One
The Nature of Conflict

  • Conflict I have known - exploring personal experiences of conflict
  • What fuels and sustains conflict?
  • What keeps us apart?
  • Levels - Types of conflict

Session Three
Tools for Conciliation

  • Using the ToP Focused Conversation Method - focusing and modifying for conciliation
  • Using the ToPWorkshop Method - focusing and modifying for conciliation
  • Using the Historical Scan

Session Two
The Phases of Conciliation

  • Types of dispute resolution
  • Pillars of the ToP approach
  • Conflicts that have been resolved - an interactive exercise
  • The journey toward conciliation

Session Four
Designing Conciliation Processes

  • Case study - Mary's labour dispute
  • Designing a conciliation process in small groups
  • Designing a conciliation process for your own situation

Benefits:

  • Methods for discussion and dialogue.
  • Methods for group problem solving.
  • Alternatives to the adversarial style
  • Clarifying the role of the facilitator.
  • Tips, tools and practical applications you can use.
  • An overall framework to apply to each situation

One hour of free coaching within 6 months of the course 


Register for " Facilitating Conciliation"

Toronto

$795.00 plus GST/HST if applicable Please select the date

- - - - 2010

    November 29 - 30, 2010 Taxes are charged according to where you are locat

- - - - 2011

    November 28 - 29, 2011
Outside Toronto and Ottawa

Fees vary according to location
Please contact the course sponsor for details

 Please select the date

- - - - 2010

    Chicago October 14 - 15, 2010
           Dennis Jennings - 773-769-9266		     Minneapolis November 11 - 12, 2010
           Linda Alton - 612-823-3518

 

Course Cancellation

  • Cancellation fee is $100.00 per course.
  • The course fee is not refundable if cancellation occurs within 2 days of the course.
  • Rescheduling fee is $50.00 each time you reschedule


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ICA Associates Inc.
655 Queen Street East - Toronto, Ontario - M4M 1G4
Phone - 416-691-2316 - Canada toll-free - 1-877-691-1422