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Using
Space Effectively
Wayne Nelson
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The physical atmosphere for facilitated
events is as crucial as using sound facilitation methods and techniques.
Caring for the group means creating an environment conducive to the
work the group needs to do. Far more than mere housekeeping, caring
for space helps people focus and invest their energy in the group’s
work. Everything about a room should communicate that the participants
are valuable, welcome and their work together is important. People work
best when they feel honoured and can to focus on the task. Sloppy, unkempt
space communicates unseriousness and disrespect for the participants
Ensuring
an Appropriate Space
First, the space needs to be appropriate
for the event. A small space, for example, might make participants feel
cramped and uneasy, while a large space can make people feel their effort
is insignificant. Use room dividers, plants and furniture in a large
room to delimit the actual meeting area to fit the size of a group.
Seeing the space in advance allows the facilitator to prevent space
problems, ensure adequate space for working groups and to check that
projectors, VCRs or other equipment actually works.
The facilitated group is trying to accomplish
something. Space can contribute in many ways. For example, lighting
and acoustics need to be appropriate for the kind of work the group
will do. Concert stage lighting is likely to blind the participants
in a meeting. Likewise, too subdued lighting will not allow the group
to see their data up front.
If the facilitator wants a serious atmosphere
focused for work, shifts in wall decor and furnishings may be necessary.
Art forms that irritate or distract may have to be temporarily taken
down - always with permission.
Setting
the Space with Intentionality
Participation is about face-to-face dialogue
among the people in the group. For the most part, discussions and workshops
work best when the group sits at squared-off tables and chairs—a modified
UN style. This can be used with large and small groups, provides maximum
eye contact, and allows people to be close enough to hear each other
without raising voices. Since the group focuses on the group, not the
leader, the space arrangement needs to symbolize the unity of the group.
Needless to say, podiums and platforms
create an atmosphere not conducive to participation, while squared-off
tables minimize vulnerability and say that serious work is going to
happen here. Chairs need to be comfortable enough that people’s energy
is used on the task at hand. A little padding goes a long way.
Set up the room early, so that when the
participants arrive, everything is ready for them. Imagine a table setting
in a fine restaurant. Arrange materials at each place flush with the
edge of the table. Everything in the set-up communicates care and intentionality.
Set up tables with precision. Align chairs along each side of the square.
Care for the space during breaks so it
helps rather than hinders the work throughout the event. Space should
be well cared for and arranged. Use relevant wall decor to enhance the
atmosphere; place it at eye level for maximum impact.
Keeping
the Group’s Ideas Visible
Facilitators enable people to dialogue
over ideas. When you write ideas and put them up in front of the whole
group, they become the property and focus of the whole group because
they are answers to a common question. Ideas need to be written on cards
or flip charts large enough for everyone to see.
You need a wall large enough to receive
the group’s data; and flip charts placed strategically so everyone can
see them. A clear and visible summary of small-group work on a flip-chart
page helps people participate. Things stuck to a wall actually need
to stick. We find that a putty adhesive like "Hold-it" works
best. It is good practice to check with those in charge of the facility
for permission to put things on the walls.
Finally, after the event, the good facilitator
makes sure everything is put back where it was before the session, and
the room is ready for its next use.
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