Introduction

This policy explains ICA’s treatment of your personally identifiable information collected in connection with your activities on or related to ICA Associates Inc. This Privacy Policy also explains how you can ask questions and make suggestions about our privacy practices and review and update your personal information. We urge you to read this Privacy Policy carefully and to check back periodically as this Privacy Policy may change from time to time. This Privacy Policy does not apply to the practices of companies or websites which are not controlled by ICA.

ICA respects the privacy of all of its users and is committed to protecting information entrusted to us.

1. Information Collected

We may collect Personal and Non-Personal information about those who use our services or our website.

1A. Personal Information

This includes personally identifiable information, such as your:

• Name
• Address
• Email address
• Gender
• Credit Card numbers

We collect personal Information when you choose to provide it to us. We may ask for personal information when:

• ICA provides a service for you
• You register for a course or a program
• You make a purchase

In addition, if you contact any of our staff, we may keep a record of that correspondence; so that we may fully address the subject matter.

We may also receive Personal Information from our business partners and other third parties, provided that such third parties confirm to us that you have permitted them to share such information.

Business contact information such as the name, title, business address, business email address or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.

Personal Information may be used by us for the following purposes:

• Providing you with the services and information you have requested from us, including your use of our web sites.
• We may, from time to time, use your Personal Information to contact you about changes, enhancements or similar notices related to ICA services;
• If you indicated an interest in receiving offers or information from ICA or certain of our selected sponsors or advertisers, ICA may send you materials and other mailings about products and services that we feel may be of interest to you. They may be sent by Email or postal mail. You may end your subscription to any such materials by contacting us.
• If you participate in a special promotion offered on an ICA web site, we may, under the rules of the promotion, use your name and certain other information to administer the promotion.
• ICA may also use Personal Information if it is required in investigating a contravention of a federal, provincial or foreign law or in order to protect or defend a legal interest.

We will not sell or rent your Personal Information to anyone.

We will only disclose your Personal Information to third parties:

• Where you have specifically given us your consent to disclose your Personal Information for a designated purpose.
• Who are acting on our behalf as our agents, suppliers or service providers, solely to enable us to more efficiently provide you with a service.Such entities act under strict contractual controls, requiring them to maintain the confidentiality of all such Personal Information and to use such information solely for purposes related to the provision of ICA services.
• As may be set out in the Terms and Conditions applicable to an ICA service, to facilitate the provision of service.
• As required by law, including by an order of any court, institution or body with jurisdiction or authority to compel the production of information, or in order to protect or defend a legal interest.

1B. Non-Personal Information

This is information of an anonymous nature, such as an Internet Protocol Address (IP Address), the internet domain you may have used to access our website, the type and version of browser or operating system you may be using, and the website you may have come from and visit next.

Aggregate information, such as demographic statistics of our users, number of visitors and average time spent on a service, is also considered Non-Personal Information.

Non-Personal Information is collected or derived by us in the course of operating the ICA’s services. For example, our web servers may automatically collect Non-Personal Information which is provided through your browser or stored on a "Cookie." A "cookie" is a small file that enables the site to recognize you when you visit. Only our web server can read that file.

Non personal information is primarily used to administer the web site and individual access to it. It may also be used by us to understand the people who register with us and their needs.

2. Links to Other Sites and Advertisements

An ICA service may contain links to other websites and services. While we try to link only to sites and services that share our high standards and respect for privacy, please understand that we are not responsible for the content of, or the privacy practices employed by, other companies or websites. This Privacy Policy applies only to ICA Associates Inc., ICA Associes Inc. and The Canadian Institute of Cultural Affairs.

3. Security

The security of your Personal Information is important to us. ICA takes technical, contractual, administrative, and physical security steps to protect the Personal Information you provide. We instruct our employees who have access to your Personal Information that it is to be used only in adherence with the principles set forth in this Privacy Policy and the laws applicable to each specific business.

You can help protect the security of your Personal Information as well. For instance, never give out any password, as it may be used to access your Account or Registration Information. If you use a shared computer, please remember to log out of your account and close your internet browser program when you finish using an service or surfing the Web, so that other people using the same computer won't have access to your information.

4. Accessing and Changing Account and Registration Information

Should you wish to update, edit or delete any information you may have provided to us at any time, please contact us.

If you are unsure whether we have a record containing any of your Personal Information and would like to confirm whether or not we do, please contact us, indicating all e-mail addresses that you may have given us.

If you decide at any time that you do not want to receive any e-mail and/or postal materials to which you have subscribed, you may choose to unsubscribe by contacting us

5. Changes To This Privacy Policy

ICA may change its Privacy Policy as new services are added or changed. Changes will be effective when notice of such change is posted at an ICA Web Site.

6. Questions, Comments and Suggestions

If you have questions, comments or suggestions about this Privacy Policy or ICA's privacy practices , please contact us.

ICA Associates Inc.
655 Queen Street East - Toronto, Ontario M4M 1G4

• Phone – 416-691-2316
• Fax - 416-691-2491
• Email – ica@ica-associates.ca

Updated July 2006